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Wednesday, September 08, 2004

Team Communications

How clear are your Project Communications with your project team? As we all know, project teams are made up of diverse individuals with different skills, priorities, and needs. Project teams need timely, clear communications in order to function as a cohesive and productive group. While managing your project, you should focus your team communications to address the following areas:

Accountability - What are the team members accountable for? Which tasks and/or deliverables is each team member responsible for delivering?

Approvals - What decisions are the team members authorized to make? What type of communication needs to be sent by the project manager to the team when project approvals have been made?

Synchronizing - Timely and accurate information needs to be provided to the team members regarding the project's tasks and milestones. Special attention must be paid to how the work is coordinated so all team members are working on the right things at the right times. Include the team when making decisions about synchronizing the work.

Progress Tracking - The project manager is responsible for tracking project status and the team must participate in the status reporting process and be kept informed. Ensure that the team is aware of the project's issues and allow them the authority to take remedial action to avert a crisis.

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